GENERAL BUSINESS TERMS AND CONDITION

I. GENERAL PROVISIONS

These General Business Terms and Conditions shall regulate the relations between the Purchaser and the Seller concluded via the Seller's Internet shop in the area of sale of the goods, this means between the company AGUAZUL, s.r.o., with its registered office at U Jeslí 759/5, 712 00 Ostrava, incorporated by entry in the Commercial Register on 5th September 2012, section and file no. - C 54379 maintained by the Regional Court in Ostrava and its business partners. By means of placing a purchase order the Purchaser confirms that it got acquainted with these General Business Terms and Conditions and acknowledges them.

The Agreement shall be concluded in Czech language. Should the Agreement be translated for the Purchaser's needs, it is applicable that in case of any disputes regarding interpretation of the expressions, the Czech version of interpretation of the Agreement prevails.

II. PRICE OF THE GOODS AND PAYMENT CONDITIONS

All prices are set forth by mutual agreement. Updated and valid price list is always available at the company website.

The Purchaser may pay for the price of the goods and any additional costs related to delivery of the goods pursuant to the Purchase Contract in the following manners:

•    cash on delivery at the location determined by the Purchaser in the purchase order;

•    cashless bank transfer to one of the following bank accounts of the Seller

o    the domestic bank account (intended for the Czech Republic): no. 4211236222/6800, maintained by the company Sber Bank (hereinafter referred to as the "Sellers' Bank Account“)

o    the international bank account (intended for Slovakia): no. 2100695304/2010, maintained by the company Fio Bank (hereinafter referred to as the "Sellers' Bank Account“);

The Purchaser is obliged to pay to the Seller also packing costs and delivery costs of the goods along with the purchase price in the amount agreed upon. Unless otherwise explicitly stated, hereinafter the purchase price is deemed to include also the costs related to delivery of the goods.

It is not possible to combine any possible discounts from the price of the goods provided by the Seller to the Purchaser.

Until the final payment, the goods shall remain as the Seller's property.

III. WITHDRAWAL FROM THE AGREEMENT, COMPLAINT PROCEDURE

The Purchaser is entitled as consumer to withdraw from the Agreement in compliance with the Section 53 (7) of the Civil Code within 14 days from the handover of the goods, should the Agreement be concluded via remote communicational means. Should the consumer decide to take use of this right, it shall deliver the withdrawal from the contract to the Seller not later than on the 14th day from the aforementioned handover. Delivery costs in the amount of CZK 150 shall be reimbursed to the customer who decides to return the purchased goods in the statutory 14-day period.

The Purchaser (i.e. the consumer) is obliged to return the unused, clean goods in complete state as well as with complete documentation, including the original packing if possible, in the state and the value in which the Purchaser took over the goods. If the returned goods are incomplete or damaged, the Seller may decrease the purchase price of the returned goods by the respective amount (in compliance with the Section 458 (1) of the Civil Code). The price of the returned goods shall be refunded to the Purchaser (i.e. consumer) within 30 days from the effect of the withdrawal from the Agreement by the Purchaser.

When taking over the goods from the carrier, the Purchaser is obliged to check the integrity of the goods packing and in case of any defect the Purchaser is obliged to inform the carrier about such fact. If the packing is deemed to be damaged as a result of incorrect opening of the consignment, the Purchaser does not have to take over the consignment from the carrier. By means of signing delivery note the Purchaser shall confirm that the packing of the consignment with the goods was not damaged.

In case of purchase of the original product, the manufacturer shall provide a guarantee for the product of the brand TIMEWOOD for all material or manufacturing defects for two years commencing from the purchase date.

This guarantee shall not involve any wear and tear damage. The guarantee is not valid if the product is randomly damaged, damaged due to negligence or on the basis of incorrect use or other factors that do not rank among any material or manufacturing defects.

The TIMEWOOD product shall be repaired free of charge or eventually the customer shall be provided with a new product. This shall certainly apply if the product was not used incorrectly and there is a material or manufacturing defect. If the product is replaced, the manufacturer shall not guarantee that it provides the same model of the product. If the particular model is not available, it will be replaced by another one in the same value. The guarantee for the TIMEWOOD products shall be valid for two years from the purchase.

The goods for which a complaint has been made may be handed over in person in the sale point where it was purchased or sent as the consignment of valuables.
The contact details of the Seller: delivery address – U Jeslí, 712 00 Ostrava, e-mail address info@timewood.cz, phone +420 605 987 013.

These General Business Terms and Conditions are valid and effective as from 10. 4. 2015. The General Terms and Conditions are subject to be modified by the Seller without any previous notice.